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W I N T E R 2 0 1 3
H E A L T H Y
C O M M U N I T Y
T
DCH Home Health Care Agency has been named in the top percent
of the home health agencies in the United States by a national health
care information company.
HomeCare Elite identi es the top percent of agencies and further highlights the
top
and top
agencies overall. Winners are ranked by an analysis of publicly
available performance measures in quality outcomes, process measure implementa-
tion, patient experience (Home Health CAHPS Survey), quality improvement and
nancial performance.
e report ranked DCH Home Health Care Agency in the top
of the nation’s more
than ,
Medicare-certi ed home health agencies, placing it in the top percent.
“ e
HomeCare Elite winners demonstrate a commitment to providing
patient-centered care and serving as leaders in the home health community,” Susan L.
Henricks, president and COO of National Research Corporation, the parent company
of OCS HomeCare, said. “We congratulate DCH Home Health Care Agency on being
one of the top
home care agencies in the country.”
CONSISTENT QUALITY
“We’ve ranked in the top percent in the nation since this
survey began in
, and this is the h time we’ve been named in the top
or
home health agencies in the nation,” Marcia Bailey, Director of DCH Home Health
Care Agency, said. “Our patient satisfaction scores have also been among the highest
in the country for several years.”
Bailey said the performance of DCH Home Health Agency is due to its a liation
with the DCH Health System.
“Because we’re part of DCH, we can attract some of the best nurses in the area,”
Bailey said. “And because we’re connected to DCH’s electronic health records, we can
o er much better care for patients who are discharged from the hospital.”
Dr. George Miller, Medical Director of DCH Home Health Agency, said he was
proud of the agency’s showing in HomeCare Elite and in patient satisfaction surveys.
“ e recognition as a Top
home health agency in the country is especially
gratifying because it demonstrates that the patients and families who depend on DCH
Home Health Agency are receiving excellent clinical care and customer service,” Miller
said. “ at has always been the focus of the sta here at DCH Home Health.”
EVOLVING WITH HEALTH CARE CHANGES
“HomeCare Elite recognition continues
to gain importance given the increased regulatory mandates and the threat of shrink-
ing reimbursement revenue,” Marci Heydt, product manager for the post-acute care
business group of DecisionHealth, said. “Home health agencies that have earned
recognition among the HomeCare Elite demonstrated that they not only can adapt to
an evolving marketplace, but continue to excel in clinical, patient experience, quality
improvement, and nancial outcomes.”
HomeCare Elite is the only performance recognition of its kind in the home health
profession. For
it is co-sponsored by National Research Corporation (also known
as OCS HomeCare) and DecisionHealth. e data used for this analysis were compiled
from publicly available information. e entire list of
HomeCare Elite agencies
can be downloaded at
.
ABOUT NATIONAL RESEARCH CORPORATION AND OCS HOMECARE
OCS Home-
Care is a product of National Research Corporation. For more than years, National
Research Corporation has been at the forefront of patient-centered care. Today the
company’s focus on empowering customer-centric health care across the continuum
extends patient-centered care to incorporate families, communities, employees, senior
housing residents and other stakeholders.
Currently recognized by
Modern Healthcare
as the largest patient satisfaction mea-
surement rm in the U.S., National Research is dedicated to representing the true voice
of patients and other health care stakeholders. ey use data from cross-continuum
metrics and analytics to uncover insights for e ective performance improvement, quality
measurement, care transitions, and many other factors.
For more information, call
- -
, write to
,
or visit
.
ABOUT DECISIONHEALTH
For more than
years, DecisionHealth has served
as the leading source for home health news, coding tools and resources, and training
materials found in reputable products such as Home Health Line. eir blend of award-
winning sta journalists and unmatched access to health care executives and industry
experts enables DecisionHealth to provide solutions, tools, and guidance that are relied
on by nearly
,
home health care and specialty physician practice professionals.
For more information, please visit
or call
- -
.
ABOUT DCH HOME HEALTH CARE AGENCY
DCH Home Health Care Agency is accredited by e Joint Commission, licensed
by the state of Alabama and certi ed as a Medicare provider. DCH Home Health o ers
skilled nursing care, physical therapy, occupational therapy, speech therapy, nutritional
services, medical social services and personal care.
e licensed, professional sta at DCH Home Health Care can provide many services
in the home, including:
Cardiac monitoring and teaching. Diabetes education
and management. Pain management. Medication
education administration. IV therapy.
Additionally, DCH Home Health provides several
programs such as Safe-At-Home, disease management
and telemonitoring.
For more information on DCH Home
Health Care Agency, call
- -
or visit
.
D C H N
E W S
Agency has been recognized by HomeCare Elite as a top performer
rust
ANOTHER REASON TO
DCH HOME HEALTH
CARE AGENCY
